Privacy Policy

🔒Introduction

At GenexMart ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.genexmart.com or make a purchase from us.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

📋Information We Collect

Personal Information

When you create an account, place an order, or contact us, we may collect:

• Contact Information: Name, Email, Phone Number, Shipping/Billing Address
• Payment Details: Credit/Debit Card, UPI, Net Banking (processed securely via PCI-compliant gateways)
• Account Credentials: Username, Password
• GSTIN: For business/commercial purchases

Automatically Collected Data

When you browse our website, we may collect:

• Device Information: IP Address, Browser Type, Operating System
• Usage Data: Pages Visited, Time Spent, Click Patterns
• Cookies & Tracking Technologies: To enhance user experience and analytics

🛡️How We Use Your Information

We use your data to:

• Process orders and deliveries
• Provide customer support
• Improve website performance
• Send promotional emails (if opted-in)
• Prevent fraud and enhance security
• Comply with legal obligations (GST, Tax Laws)

🤝Data Sharing & Disclosure

We do not sell your personal data. However, we may share it with:

• Payment Gateways: For transaction processing
• Shipping Partners: For order delivery
• Legal Authorities: If required by law
• Service Providers: IT, Marketing, Analytics (under strict confidentiality)

🍪Cookies & Tracking Technologies

We use:

• Essential Cookies: For website functionality
• Analytics Cookies: Google Analytics
• Marketing Cookies: Retargeting ads

You can manage cookie preferences via your browser settings.

🔐Data Security

We implement:

• SSL Encryption: Secure checkout
• PCI-DSS Compliance: Payment security
• Regular Security Audits: To protect your data

However, no online transmission is 100% secure. We recommend using strong passwords and reporting any suspicious activity.

👤Your Rights

You may:

• Access, correct, or delete your data
• Opt-out of marketing emails (unsubscribe link in emails)
• Disable cookies (via browser settings)
• Request data portability

To exercise these rights, contact us at support@genexmart.com.

🚸Children's Privacy

Our services are not intended for users under 18. We do not knowingly collect data from minors.

🔄Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated "Last Updated" date.

📞Contact Us

For privacy-related questions, contact:

⚖️Compliance

This policy complies with:

• India's IT Act, 2000 & SPDI Rules
• GDPR (For EU customers)
• PCI-DSS Standards

By using GenexMart, you consent to this Privacy Policy.